Terms of service

1. Service and operator

Bandal brings PDFs, notes, annotations, and study tools into one app. These terms cover the Bandal website, official community, and synchronization service provided by Bandal.

Operator: 주식회사 크런치맬로 (Krunchmallow Co., Ltd.)

Business registration number (South Korea): 766-87-03618

For contact options, see Support.

2. Free app and optional subscription

The basic features of the currently distributed macOS and Windows desktop app are free. The app’s MIT source-code license is separate from the subscription conditions for cloud storage and synchronization.

Bandal Sync synchronizes your own PDFs, notes, and annotations between a PC and iPad signed in to the same Bandal account. The iPad app is currently in development distribution. Make sure you have access to a working iPad build before subscribing.

This subscription provides access to Bandal’s synchronization features. Participating in the official community does not require Sync. The study-material marketplace has closed; it is separate from the plugin marketplace in Settings.

3. Pricing and renewal

Monthly plans charge each month; annual plans charge the full annual amount each year. Subscriptions renew at the selected interval. Review the final amount, currency, and billing interval at checkout before purchasing.

The monthly and full annual prices, including VAT, and storage allowance per account are published on the pricing page. Both plans include 5 GiB per account and do not include a free trial. Your subscription is linked to your own Bandal account.

Web subscription payments are provided through Paddle. The seller, amount, currency, tax treatment, and billing interval will be shown at checkout.

4. Accounts and content

Synchronization requires your Bandal account. Keep your sign-in methods secure and only upload material you are entitled to store and use. You retain your rights to your content.

Synchronization lets you continue working across devices. Keep a separate copy of important originals. Network conditions and simultaneous edits can delay synchronization or require conflict review.

Storage usage includes material retained on the server and previous material kept for recovery. Deleting an item in the app does not immediately remove it from the server or reduce usage. Contact support to clean up stored material and reclaim space.

5. Cancellation, refunds, and retention

Stopping automatic renewal and refunding an existing payment are separate requests. See Cancellation and refunds for Paddle purchases and Korean customers’ rights.

After expiry you can still read and download your existing cloud material; new uploads and change synchronization are restricted. Material is not automatically deleted on a recurring schedule solely because a subscription expires. Request account or server-data deletion at hi@bandal.io; support processes requests after verifying ownership. You manage local originals independently of your subscription.

6. Changes and customer rights

We will update this page and its date when service scope or conditions change. Changes affecting paid use will be communicated before they apply. These terms do not limit rights under applicable consumer law or Paddle’s buyer policies.