BANDAL INFORMATION
Support
Find the right place for help with Bandal and payment questions.
Help with Bandal
The documentation covers installation and key features. In the desktop app, open Settings → Privacy & diagnostics → Send feedback to Bandal to submit feedback.
Private enquiries
hi@bandal.ioInclude your app version, device, and a description of the problem. Do not send passwords, full card numbers, or identity documents.
Public bug reports
You can report general bugs that contain no personal information in the Bandal GitHub repository. A GitHub account is required and reports are public.
Do not include account email addresses, payment records, original study materials, or identity documents in a public report. Remove names and personal content from screenshots before posting.
Paddle payment questions
Use My subscription to manage access, stop the next renewal, and view payment methods and receipts. Your Paddle purchase-confirmation email and Paddle payment support also provide access to transaction details and refund help.
Service details
Brand: Bandal · Synchronization service: Bandal Sync
Operator: 주식회사 크런치맬로 (Krunchmallow Co., Ltd.)
Business registration number (South Korea): 766-87-03618